Shipping Policy

Thank you for shopping with RP Customs. We work hard to get your order packaged safely and shipped as quickly as possible.

Processing Times

• Orders are typically processed within 1–3 business days.
• Custom, made-to-order, or high-demand items may take longer to process.
• Orders placed on weekends or holidays will begin processing the next business day.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates:

• United States: 3–7 business days

Please note that shipping carriers may occasionally experience delays that are outside of our control.

Tracking Information

Once your order ships, you will receive a tracking number so you can monitor your package’s progress.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided and the order has already shipped, we may not be able to recover the package.

Lost or Stolen Packages

RP Customs is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can help resolve the issue.

Contact

If you have any questions about your order or shipping, please contact us through our website:

https://rpcustoms.shop/pages/contact